ACCOUNT APPLICATION FORM

We require all new customers to pay for their first two orders on a pro-forma basis.

Orders

We dispatch orders twice a week – on a Tuesday and a Thursday. Deadline for orders is noon on those days. Within London the minimum for free delivery is twenty-four 75cl bottles, outside of London it is thirty-six 75cl bottles.

Please send all orders to orders@gergoviewines.com.

Terms and Conditions of Trading

Contract and Agreement

By filling out this form you are signing a document of Trade Agreement. All orders hereafter are subject to acceptance to our Terms and Conditions of Trading.

Any variation will only be valid if agreed in writing by Gergovie Wines Limited.

Credit Account Status

We require all new customers to pay for their first two orders on a pro-forma basis. After this your credit account with us will be set up. At our discretion we may continue to take payment on a pro-forma basis until we have built up a trading history with you.

Placing Orders

All orders are subject to availability and must be placed before noon on a Tuesday or Thursday.

Delivery

We dispatch orders on a Tuesday and Thursday. If a certain delivery time slot is needed please notify us when placing an order. If delivery is required on a specific day a charge may apply. Outside of London, orders are delivered through either LCB or DPD, and some postcodes require a longer lead time. See above for order minimums.

sOrders must be checked and signed for on delivery.

Cancellation

In the event of cancellation we require at least 24hrs notice. We reserve the right to charge in full for orders cancelled with less than 24hrs notice.

Credit Notes

Credit requests must be submitted within 48hrs of opening of relevant bottle. Please send requests to orders@gergoviewines.com and include full details of the wine, date and time of opening, and the suspected fault. The bottle must be kept for inspection by us. Once a request is submitted and we have inspected the wine and agreed that there is a fault a credit note will be issued.

Credit notes will not be granted for requests submitted later than 48hrs after opening.

Payment

We require all new customers to pay for their first two orders on a pro-forma basis. Delivery notes will be sent with every order. Invoices will be sent directly to the Accounts Department the day before delivery and are considered to be proof of purchase. Payment is due 30 days from the date of invoice and statements will be sent out at the end of each month. Payment can be made by BACS.

On failure to settle accounts we reserve the right to suspend further deliveries until payment is received. If payments are repeatedly late we reserve the right to suspend credit terms and require payment in advance of delivery.